Let me just rant about something...

Things did not go well again last week. On my previous post, I revealed that I applied for a position at work. I passed the test and the panel interview went well. Though, I must admit that there were a lot of people more deserving than me. But what really pissed me off was that I found out that that some people were picked even though they were not interviewed. This is a fact because one of them was a tranchmate of mine (who I know was really worthy of the post). She called me up and said that she did not know why she was picked. She did not passed the test...AND SHE WAS NOT INTERVIEWED! What irritated me was that they told us that there was a need to implement a better screening process to get the best people for the position. I was told that everyone would go through testing and interview. What a piece of crap that was huh!

Now, I told Maqui that it was already strike 2 for me...One more piece of crap like that and I will contemplate on "exploring my options"... if you all know what I mean... I know office politics does exist on any company, even though you're associated with an established enterprise such as HSBC. But, in reality, it will be a monumental feat if anyone can rise up to it... Though I know I can...my confidence level has never sunk so low in my entire stay in this company...Oh well...enough of the ranting...

On a brighter note...

What makes me stay in this chaotic jungle called work are the people I'm closely associated with..My supervisor and the entire team are seen by many on the operations floor as a force to reckon with. We had almost established the word "perfect" in terms of performance as a team. Not to boast, we have been the team with the lowest Average Handling Time(AHT) for the past 4 months. We had raised the standards of performance in almost every category---especially AHT and Sales. Every team already has the notion of us being the bench mark of their everyday fulfillment. No team could accept our daily challenges. Thus, the team was named after a legendary group...CAMELOT. We were dubbed the KNIGHTS of the operations floor. They finally accepted the fact that a myth can really exist. Someone even said the thing about David vs Goliath was inaccurate and that Goliath beat the sh*t out of the little guy...

Also, what makes me stay is that my supervisor has faith in all of us and has entrusted to us some of his tasks. For instance, in my case, I am now handling the Quality Monitoring for the team. I listen and rate the calls of our team on a weekly basis. It was hard in the beginning when I was rating calls for 12 people...AND 2 weeks ago, it was a backbreaking assignment for me when our team had an additional 12 MORE people. YAIKS!!!

Now, this coming week, I will be engaging in another stiff application process...which is applying for a new position..as a Quality Coach for the startup group of Quality Team. This will be quite tough as there are a lot of guys better than me. But, Meydy( a supervisor who is one of the Quality Team Leads), requested that I apply for it 'coz she knows I'm currently doing a large chunk of one of the tasks that a Quality Coach will be assigned to.

Bottom of the ninth... I'm at the plate again and will swing at a pitch in what could probably be my last time at bat...Will I hit a homerun or will I strikeout again??

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Zia's quite a naughty and playful girl. She puts anything and everything in her mouth and she can never stay even for a second at one place. "Para syang nakawala sa hawla!" And now she's quite near her "terrible two" stage...

But we're still having a lot of great fun!!!!!!